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Marketing
Marketing is key to successful rental management. Even if your home
is very desirable and well priced, if no one knows about it, it’s
going to sit vacant. Using the best tools available in the industry,
in our hands your home will be advertised on nearly 60 rental websites
for maximum exposure.
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Tenant Screening
One of the most crucial components of what we do comes down to vetting
prospective tenants. If everything is done right and this step is not,
the results will be poor at best.
We conduct extensive screening on all tenants to ensure that they are:
- Gainfully employed
- Have a history of paying their debts and meeting their obligations (credit score) and
- Have an outstanding review from their prior landlord.
We will also ensure that utilities are transferred, renters insurance
is obtained and a security deposit is held in accordance with general
NC General statutes prior to releasing the keys to the property.
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Rent Collection
We make sure you get paid on time, every time. You no longer have to
worry about rent showing up in your bank account because we take care
of everything so you have to worry about nothing. While we certainly
can accept a paper check, more than 90% of our residents opt to pay
conveniently online, without hassles and on time more often than not.
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Maintenance
We conduct inspections upon move-in and move-out that include documentation
of the property’s condition, photographs of every wall, floor, and surface
to ensure and ensure all maintenance issues are addressed in a timely manner.
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Security Deposit Handling
Perhaps one of the more tricky items involved is the proper handling
and use of the security deposit. NC General Statutes place strict guidelines
for the use of the security deposit and does not allow for “normal wear
and tear” to be assessed against the deposit. We will work to ensure that
the homeowner is made whole and that any and all damages are accounted
for during each turnover.
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Financial Reporting
With our detailed financial reporting tools, it's never been easier
to keep tabs on your investment. Log into your owner portal to view
statements and stay in tune with how your investment is performing.
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Eviction Protection
In the unfortunate event that a tenant is in breach of the lease, we
are pleased to file the appropriate paperwork in a timely manner so as
to minimize any losses, gain control of your home. We will do this as
the law allows and in a winsome way, so as to maintain the goodwill of
the residents as much as possible.